Terms of Service

These are the terms for using Greenlit Rentals, the booking and fleet software at greenlitrentals.com and app.greenlitrentals.com, built and run by Really Guy Labs. By creating an account or using the service, you agree to them.

Most of this page is written for rental companies, because they are our customers. If you are a renter booking a cart, your rental is a deal between you and the rental company. Their rental agreement governs it, not these terms. Our privacy policy explains how we handle your data.

The service

Greenlit gives your rental company a booking site, a calendar, signed rental agreements, document collection, and the records that go with all of it. We host it, we keep it running, and we improve it over time. Features can change as the product grows, and we work to make changes better, not smaller.

You need to be 18 or older and using Greenlit for a real business. Keep your sign-in details to yourself and let us know right away if you think someone else has them. You are responsible for what happens under your account.

Price and billing

The current price and what it includes are on our pricing page. Your subscription bills monthly, with no contract. We do not add a booking fee to your customer at checkout, and nothing we charge is tied to how much you sell.

Card processing fees are separate. They go to Stripe or Square, not to us. If we change what your subscription costs, we will tell you by email at least 30 days before it affects you, and you can cancel before it does.

You can cancel any time from your account or by emailing us. Billing stops at the end of the period you already paid for. We do not refund partial months.

Payments run on your accounts

Renters pay you through your own Stripe or Square account. We are not in the payment flow, we never hold your money, and we are not a party to any rental. That means:

  • Refunds, disputes, and chargebacks are between you, your renter, and your payment processor.
  • Taxes on your rentals are yours to collect and pay.
  • Your agreements with Stripe or Square are separate from these terms.

Your data is yours

Your bookings, your customer list, your prices, your agreement text: all yours. You give us permission to store and process it, but only to run the service for you. We do not sell it and we do not use it to train AI models. Our privacy policy has the details.

If you cancel, you can take your data with you. Export what you need before you close the account, and ask us if you need help getting it out. After a wind-down window, we delete it.

Your responsibilities to your renters

You decide what to collect from renters and what your rental agreement says. So you are responsible for:

  • Following the laws that apply to your rentals, including local rules for golf carts and LSVs.
  • Collecting renter documents like licenses and insurance only as allowed where you operate.
  • The content of your rental agreement. We provide tools and starting points, not legal advice. Have a lawyer look at your agreement.
  • Keeping the records your state or insurer requires. Greenlit can deliver booking records to storage you own, and we tell you clearly in the app what we keep and for how long. Setting up that storage is your job.

Connected services

You can connect outside services to your account: Stripe or Square for payments, your own domain, your own email sending domain, and your own storage such as an S3 bucket or Google Drive for records. Each of those runs under its own terms with its own provider. If a provider changes or cuts off something we rely on, we will do our best to adapt, but we cannot promise their services.

Fair use

Do not use Greenlit to break the law, to send spam, to interfere with the service or other companies on it, or to misrepresent who you are. Do not try to break into parts of the service that are not yours. If an account is doing real harm, we can suspend it while we sort it out with the owner.

What we promise, and what we cannot

We run our own cart company on Greenlit, so keeping it up matters to us personally. Still, no software is perfect. The service is provided as is. We do not promise it will be uninterrupted or error free, and things outside our control, like an outage at a provider we build on, can affect it.

To the extent the law allows it: we are not liable for lost profits, lost bookings, or indirect damages, and our total liability to you is capped at what you paid us in the twelve months before the claim. Nothing here limits liability that the law says cannot be limited.

You agree to stand behind your own business. If a renter or anyone else brings a claim against us because of your rentals, your content, or your breaking of these terms, you will cover our reasonable costs from it.

Ending things

You can cancel any time. We can end these terms if you break them and do not fix it after we tell you, or if we shut down the service, in which case we will give you at least 90 days notice and help you get your data out.

The boring but necessary part

These terms are governed by the laws of Florida, and disputes belong in the courts of Putnam County, Florida. If a court finds part of these terms unenforceable, the rest still stands. If we change these terms in a way that matters, we will email account owners at least 30 days before the change takes effect.

Questions

Email reallyguylabs@gmail.com. A person answers, usually Jon.